PC Pinpoint is our award winning web based automated computer repair software that uses our patent pending three step process to solve computer problems fast and efficiently. The first of its kind, PC Pinpoint has integrated automated diagnostic testing, problem specific self-help, knowledge collection and distribution, automated fixes, remote tech assisted repair and onsite services into one powerful process. Our technology, combined with our “Positively Outrageous Service Philosophy” means you get your computer repaired quickly and efficiently.

Launched from a desktop icon whenever a problem is encountered, PC Pinpoint delivers automated diagnosis, repair and problem specific tutorials allowing you to solve computer problems without tech support intervention. The test begins by automatically and thoroughly taking an inventory of a computer’s hardware and software, then performing functional testing and diagnosis. Once testing is complete, you then select your problem from simplistic menus and are delivered problem specific Personalized Quickfixes with step by step fix instructions. At any time during the process you can access live interactive support through chat, email or phone to help guide you through your resolution.

Here is how PC Pinpoint works: