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Press Releases View Press Release Archives Distinctive Technologies Announces Total PC Care - 8/8/2006 Strategic partnerships enable one stop computer support for consumers and small businesses. - Read More... Distinctive Technologies KO’s the Internet Underworld - 5/11/2006 PC Pinpoint offers Free Daily Proactive Alerts that Warn Consumers of PC Problems, Bugs, and Internet Scams. - Read More... Distinctive Technologies Shakes up the PC Warranty Model - 4/12/2006 Distincive Technologies offers “Total PC Care” Help Desk, Parts and Labor Warranties for White Box System Builders - Read More... Distinctive Technologies Saves Call Center Jobs - 5/6/2005 New technology uses automated process to increase call center efficiencies. - Read More... Awards View All Awards “If you’re looking for tech support, this is the service to use.” “PC Pinpoint is a well-rounded service that should make even the most timid users comfortable.” “The analysis gathers all sorts of relevant information.” - Distinctive technologies participated in the UMB Bank, ColoradoBiz and Deloitte & Touche 2002 competition for Top Company of the Year - a prestigious statewide competition designed to honor the best of business in Colorado. Participants are placed in one of ten categories and a panel of judges representing industry, academia and government sectors selects the winning companies. - In the Media View Media Archives Computer glitches can often be fixed from afar - 4/10/2007 When Mark Rodgers' laptop malfunctioned on a business trip before an important presentation in Vancouver, British Columbia, he raced to a computer store just before closing. Luckily, he got the problem fixed. - Read More... Easy PC fixes - 6/1/2006 Does this sound familiar? Your PC malfunctions, you wait (seemingly endlessly) on the phone to get help from the manufacturer's tech-support service, only to find it can't help you fix the problem. Finally, you do what you considered doing first anyway: You call your computer-savvy child, who calmly fixes things and then shows you how to fix it should it ever happen again. - Read More... Distinctive Offers Web Security Scan, Upgrade Help - 4/25/2006 Distinctive Technologies announced that it is adding a new feature, dubbed "Proactive Alerts" to its PC Pinpoint protection arsenal this coming Friday. - Read More... PC Support on Call - PC World Magazine - 2/28/2005 When technology glitches have you stumped, who can you turn to? We tried services that come to you--in person or over the Internet--and found ones that do the job right. - Read More... Health insurance for your PC - US News and World Report - 8/9/2003 I generally don't like strangers poking around in my computer, especially when they're hundreds of miles away on the Internet. But a malfunctioning computer can be maddening. So, late one night last week, after searching in vain for the glitch that was keeping Microsoft Word from printing on my PC, I took the plunge. - Read More... White Papers View All White Papers Where Knowledge Has Gone - 11/25/2003 Imagine for a moment a world with a centralized Knowledge Base where all humans could share collective knowledge. Ideally, we could apply other’s previous experiences to our own current experiences based on the situation. Science fiction? Not for progressive help desks that understand the value of knowledge collection and intelligent content delivery. - Read More... Integrating People, Process and Technology: A Support Method That Works - 10/16/2003 Did you know that your help desk has the ability to change the way the world views customer service and support? Over the last few years, the service and support industry has experienced significant advances through the deployment of Web-based automation, FAQs, Self-Help and call center enhancements. - Read More...